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Solar-powered EV charging station with multiple electric vehicles and landscaped urban design, supporting clean mobility.
Solar-powered EV charging station with multiple electric vehicles and landscaped urban design, supporting clean mobility.

Frequently Asked Questions – EV Charging at E‑Veezy

Where is the E‑Veezy charging hub located?

Our flagship ultra‑rapid EV charging hub is located in Manor Royal Business District, Crawley, just minutes from Gatwick Airport. This prime location makes it ideal for commuters, local EV drivers, airport travellers, and commercial fleets looking for fast, reliable charging near Gatwick.

What charging speeds do you offer?

Up to 400kW.

Our highpower chargers are designed to deliver consistent speed even during peak times, making us one of the fastest charging options in Crawley and the Gatwick area.

What chargers does E‑Veezy use?

E-Veezy uses Alpitronic ultra-rapid chargers, one of Europe’s most advanced and reliable DC charging systems. 

What connector types do you support?

The DC Ultra-Rapid chargers deployed are equipped with the industry standard specification CCS2.

Are your chargers available 24/7?  

Yes – our charging bays operate 24 hours a day, 7 days a week. Whether you’re travelling early in the morning, late at night, or during busy commuter hours, you can rely on E-Veezy for always on, always available EV charging.

What vehicles can charge at E‑Veezy?  

Our chargers support all major EV models using CCS connectors, including cars, SUVs, and long‑wheelbase commercial vans. With eight dedicated van bays, we’re one of the most accessible charging locations for commercial vehicles in Crawley and Gatwick.

How do I obtain a receipt for my charge?
  • Most public EV chargers do not print paper receipts. Instead, your receipt will be digital and generated based on the payment method you used. We are supported by ROAM so you can find your receipt using one of the methods below.
  • Via the Roam App: Open the Roam app and navigate to your Charging History or Profile section to view, download, or email your past invoices and receipts
  • Via Contactless: If you paid by card at the charger, receipts are usually generated by the Roam network. You can access their team directly via support@roamcharging.com providing the key info below and request your specific session receipt.
  • CHARGER ID (Sticker above socket) –
  • CHARGE DATE –
  • APPROX TIME CHARGE STARTED –
  • HOW YOU PAID – (If you used our contactless terminal, please confirm whether you started the session with your physical card and provide the last four digits of the card number. For charges initiated via Apple Pay or Google Pay, please provide the last four digits of your virtual card number)

Can multiple vehicles charge at once?

Yes, each DC Ultra-Rapid charger is equipped with two CCS2 connectors. Charging profiles are set to ‘Fair Share’ meaning power is allocated equally to each vehicle depending on demand.

How do I pay for charging?  

We offer simple, transparent payment options including contactless card payments, mobile wallet payments, and app‑based charging. Our goal is to make charging as seamless as possible with no complicated memberships required.

What are your charging prices?

E-Veezy offers competitive, best value pricing for ultra-rapid EV charging in Crawley. Pricing is displayed clearly with no hidden fees. We believe in transparent, fair pricing that gives drivers confidence every time they plug in.

Do you offer fleet or business charging accounts?  

E-Veezy is developing dedicated EV fleet charging solutions for businesses, delivery companies, and commercial operators. These will include consolidated billing, usage reporting, and priority access options. Our EV Fleet & Business Charging page provides more details and how to get in touch.

Is your charging hub suitable for long‑wheelbase vans?

Absolutely. We have eight dedicated high‑power charging bays specifically designed for long‑wheelbase commercial vans, making us one of the most convenient charging locations for fleet operators in the Gatwick and Crawley area.

What amenities are available while I charge?

Onsite we have a Sainsbury’s, Greggs, and a landscaped pocket park, giving drivers the chance to grab food, relax, or take a break while their vehicle charges. These amenities make E-Veezy one of the most convenient EV charging destinations in the region.

How long does a typical charge take?

Charging time depends on your vehicle and battery level, but most drivers can expect a meaningful topup in 10–20 minutes using our ultra-rapid chargers so that you can plug in, grab a coffee, and be back on the road quickly.

How reliable are your chargers?

Reliability is the core of the E‑Veezy brand. Our chargers are monitored continuously, maintained proactively, and designed to deliver industry‑leading uptime. We believe charging should be invisible — because it always works.

Do you support roaming networks?

We are working with major roaming partners to ensure seamless access for EV drivers across the UK. As our network grows, roaming compatibility will expand to support more apps and charging platforms.

Is the site safe and well‑lit?

Yes — our charging hub features 24/7 lighting, CCTV coverage, wide accessible bays, and clear signage. We’ve designed the site to be safe, comfortable, and easy to navigate at any time of day or night.

Can I charge my EV before or after a flight from Gatwick?

Definitely. Our Manor Royal location is just minutes from Gatwick Airport, making E‑Veezy the perfect stop for travellers needing a fast top‑up before or after a journey. Many drivers use us as their go‑to EV charging point near Gatwick.

Do you offer “best value charging near me”?  

Yes — E-Veezy is committed to offering competitive, transparent pricing for ultra-rapid charging. Our combination of speed, reliability, and value makes us one of the best EV charging options in Crawley and the surrounding area.

How do I report an issue with a charger?

We are supported by ROAM and if you experience any issues, you can call our support team on 0800 099 6000 or you can contact us using the contact form on the website. We monitor chargers in real-time, so hope to have most issues resolved quickly to maintain our high reliability standards.

Are you expanding to new locations?

Yes — E‑Veezy is actively securing new sites across Greater London, the South East, and key commuter routes. Our goal is to build a network of ultra‑fast, always‑on charging hubs across the UK.

I own land – can I partner with E‑Veezy?

Yes. We are looking for accessible, strategically located land suitable for future EV charging hubs. We typically lease land from owners, install and operate the chargers ourselves, and provide a reliable rental income. Visit our Partnerships page for details.

What makes E‑Veezy different from other EV charging networks?

E‑Veezy is built around invisible reliability — charging that simply works. With ultra‑rapid speeds, 24/7 access, transparent pricing, and a driver‑first design, we offer a charging experience that removes stress and keeps journeys moving.

Do you use renewable or sustainable energy?

E-Veezy is committed to supporting the UK’s transition to cleaner transport. Our hubs are designed with sustainability in mind, with the use of wind and solar renewable energy.

Are your chargers weather‑resistant?

Yes. Our chargers are rated IP54 for weather protection and IK10 for impact resistance. They operate reliably from –30°C to +55°C, making them suitable for year‑round use in all UK weather conditions.

Do your chargers support Plug & Charge (ISO 15118)?

Our Alpitronic HYC200 and HYC400 chargers support ISO 15118, enabling future Plug & Charge capability where compatible vehicles can authenticate automatically without cards or apps. This feature will be enabled as the UK ecosystem matures.

What safety features do your chargers have?

Our chargers include multiple safety systems such as coordinated surge protection (Type 1+2+3), emergency stop options, crash/tilt sensors, door contact switches, and remote monitoring. They comply with IEC 61851, IEC 61439‑7, and other international safety standards.

What network protocol do you use?

E‑Veezy uses OCPP 1.6J, with readiness for OCPP 2.0J. This ensures compatibility with major roaming networks, fleet platforms, and future smart‑charging features.

What power supply do your chargers require?

The Alpitronic HYC200 operates on 400 V three‑phase supply, with a maximum input current of 320 A. E‑Veezy handles all power upgrade assessments and DNO coordination for future sites.

Still have questions? Get in touch. 

Solar-powered EV charging station with multiple electric vehicles and landscaped urban design, supporting clean mobility.
Solar-powered EV charging station with multiple electric vehicles and landscaped urban design, supporting clean mobility.