Last updated: January 2026
E‑Veezy is committed to protecting your privacy, ensuring transparency, and providing a safe, reliable EV charging experience. This page explains how we handle your data, the terms that apply when using our website, and the legal responsibilities of both E‑Veezy and our users.
1. About E‑Veezy
E‑Veezy operates ultra‑rapid EV charging hubs, including our flagship site in Manor Royal, Crawley. We provide charging services to the public, commercial fleets, and landowners. This Legal & Privacy page applies to all users of our website and charging services.
2. Information We Collect
We collect information in the following ways:
2.1 Information you provide directly
This includes:
- Contact form submissions
- Partnership or landowner enquiries
- Fleet/business enquiries
- Customer support messages
2.2 Information collected automatically
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Cookie preferences
2.3 Charging session data
When using our chargers, we may collect:
- Session start/stop times
- Energy delivered
- Payment method
- Charger ID
- Vehicle connector type
This data helps us maintain reliability, improve service, and resolve support queries.
3. How We Use Your Information
We use your information to:
- Provide EV charging services
- Respond to enquiries
- Improve site performance and reliability
- Maintain safety and security
- Analyse usage trends
- Support fleet and business accounts
- Communicate updates or service information
We do not sell your personal data.
4. Sharing Your Information
We may share your data with:
- Payment processors
- Technical service providers
- Roaming partners (where applicable)
- Contractors supporting site operations
- Legal authorities if required by law
We only share the minimum information necessary to deliver our services.
5. Cookies
Our website uses cookies to:
- Improve user experience
- Analyse website performance
- Remember preferences
- Support security features
You can manage or disable cookies through your browser settings. Some features may not function correctly without cookies enabled.
6. Data Security
We take reasonable steps to protect your information from loss, misuse, or unauthorised access. This includes:
- Secure servers
- Encrypted connections
- Access controls
- Regular system monitoring
However, no online system is completely secure, and we cannot guarantee absolute protection.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Object to processing
- Withdraw consent
- Request a copy of your data
To exercise these rights, contact us using the details below.
8. External Links
Our website may contain links to third‑party websites (e.g., roaming partners, payment providers). We are not responsible for the privacy practices or content of external sites.
9. Liability
E‑Veezy is not responsible for:
- Loss or damage to vehicles or personal property
- Costs arising from charger unavailability
- Loss of income or business interruption
- Indirect or consequential damages
Nothing in this policy excludes liability where it cannot be excluded by law.
10. Changes to This Policy
We may update this Legal & Privacy page from time to time. The latest version will always be available on our website. Continued use of our services indicates acceptance of any changes.
11. Contact Us
If you have questions about this policy or how your data is handled, please contact: info@e-veezy.com
